Privacy Policy

Who we are

OnHypp Digital Resources — 202603293684 (NS0329395-X) — is operated by Amin Harun in Bayan Lepas, Pulau Pinang, Malaysia. Contact hello@onhypp.com for privacy questions or requests.

Enquiries and contact links

OnHypp uses the name, business enquiry and contact details you provide to respond to that request. A request for one eligible complimentary assessment requires a public website or existing Google Business Profile URL plus at least one contact method: email OR an international-format WhatsApp number. OnHypp may use the chosen details to check eligibility, discuss the findings and arrange the requested report. Providing both contact methods does not authorize unrelated messages or a newsletter subscription. Separate recommendations/service follow-up permission is optional and unchecked by default. Never submit passwords, payment-card details or sensitive account information.

The contact and audit forms submit to an OnHypp-controlled service only when online forms are enabled and secure verification succeeds. If online submission is unavailable, a prepared email draft requires you to send it yourself; opening a draft does not submit an enquiry. An assistant interaction is not automatically an enquiry.

Former newsletter and marketing choices

New newsletter subscriptions are no longer requested through this website. Existing historical subscription confirmation and unsubscribe requests, where applicable, remain supported for account preferences and suppression. An enquiry or requested audit report is not marketing consent. The optional permission for a separate service follow-up is distinct from delivery of the report; it may be withdrawn by emailing hello@onhypp.com.

Website analytics and cookies

OnHypp uses Google Analytics 4, Meta Pixel, Microsoft Clarity and Cloudflare Web Analytics to understand visits and improve our website and sales. Some tools use cookies and share usage data with their providers. We do not sell visitor data.

Google Analytics may store first-party cookies such as _ga; Clarity may use cookies and session recordings; Meta Pixel sends page and interaction events to Meta. Cloudflare Web Analytics measures page performance and says it does not collect or use visitors’ personal data. We do not intentionally send enquiry or chat contents as tracking events.

Service providers and storage

Hosting providers process technical requests such as IP addresses and access logs. When enabled and verified, OnHypp may process email addresses or WhatsApp telephone numbers supplied through the audit form using protected cPanel/PHP, authenticated Google Apps Script and restricted enquiry Sheets, including best-effort notifications to authorized OnHypp staff. This does not send WhatsApp messages automatically. Contacting you via WhatsApp involves WhatsApp's own service and applicable privacy practices. Separate audit follow-up permission and one-time audit communications must be kept distinct; historical newsletter suppression/opt-outs remain preserved. The optional AI chat requires separate affirmative consent. If enabled, the visitor's current message and up to six recent chat turns, together with public OnHypp summaries, are sent to Google Gemini Free. Google may use Free-tier submissions and responses to improve its products, and processing may take place outside Malaysia. OnHypp does not retain a server-side conversation history; the current browser tab holds only limited recent turns until the page is reloaded or closed. Do not submit names, contact details, credentials, payment information or confidential content in chat. The chat is not an enquiry or marketing subscription; users may instead use the Knowledge Hub or contact form.

These providers may process information outside Malaysia. Provider locations, access and safeguards should be confirmed before sensitive information is shared. We do not sell enquiry details.

Retention, security and your requests

We retain information for the enquiry, service, record-keeping and legal purposes for which it is needed, then review it for deletion or anonymisation. Access is limited to authorised business use. No internet service is completely risk-free.

You may ask to access or correct your details, withdraw marketing permission or request deletion at hello@onhypp.com. We may verify identity and explain any lawful or contractual reason to retain particular records. This notice does not promise immediate deletion of records that must be retained.

Material changes will be reflected in this notice and its update date. Your accepted service terms separately govern purchased services.